When your Vehicle needs repair, you may be torn between the choice of taking your car to a dealership or to a local garage or gas station. You want to be sure that maintenance on your car is done thoroughly and properly and you want to save money at the same time. You want to have your Vehicle maintained so that it doesn’t hurt your wallet, and so your car or truck stays in great working condition.

Local Mom & Pop Garages

Local garages have many advantages to them, but they also have some disadvantages. Perhaps the most obvious advantages is the personal attention that most local garages afford. Because local garages deal with a smaller customer base, it is typically easier for them to establish personal relationships with their customers. In spite of servicing a larger amount of customers, our service department makes every effort to offer the same personal touch that local shops offer. Local garages can also be in a more convenient location. For many people, there is a local garage closer to their home than a Certified Dealership. There are often local garages one after another on long roads. Sometimes, dealers can be a little further away from home than a local garage.

Texas Dodge Service Department

One of the major advantages of a Certified Dealership service department is the service technicians at the dealership. The service technicians are factory trained and certified, follow strict corporate guidelines, experience ongoing service education, specialize in Dodge Products, and have the most advanced tools and technology at their disposal.

Certified Dealerships also offer more warranties and guarantees for the service performed than local garages. Certified Dealerships have warranties on their cars and their service, and they guarantee their warranties. Generally, local garages don’t have warranties.

In addition to trained technicians, great service, personal relationships, and warranties, dealers rank higher on customer satisfaction ratings than local garages. Since Our service departments have to be comparable to corporate standards, the work done is generally of a very high quality, while keeping a low cost.

Texas Dodge’s service department have manufacturer recall notices posted and available to their valued customers. Local garages work on many different makes of vehicles and generally won’t have recall notices and technical services bulletins. If you join our mailing list you will receive notices of factory recalls and great discounts on future service appointments.

We only use brand new parts when performing service on your Dodge. Many, local garages use refurbished parts and get parts from the junk yard. While these parts may be good, they can be defective. If you go to a local garage you might get stuck with a defective part.

We also have more comfortable amenities such as clean bathrooms, magazines and television, and waiting rooms with refreshments. You will be much more comfortable waiting for your Vehicle to be serviced at Texas Dodge.